THE FINE PRINT

The cancellation policy

All cancellations must be made in writing to: bianca {at} italianfix {dot} com

Cancellation policy is as follows: If cancellation is made PRIOR to 70 days before the trip you will be refunded your deposit minus a $300 processing fee. If cancellation is made WITHIN 70 days of the trip start date you forfeit the trip fee, unless of course, we fill the spot, in which case you will be refunded your full trip fee minus the $300 processing fee. Your trip spots are fully transferable to a friend if you can’t make it.

Deposit

If the reservation has been made PRIOR TO 70 days before departure: We ask for a 50% deposit to hold your spot. Final balance is due 70 days prior to departure. We take Visa and Mastercard.

If the reservation has been made LESS than 70 days before departure: The full trip fee is due (as in, we won’t be collecting 2 payments, just one).

Cancellation by Italian Fix

We reserve the right to cancel the trip at any time for any reason, including if there are too few participants. In such cases, a full refund of payments received from Italian Fix Travel shall constitute full and final settlement. Italian Fix Travel is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets.

Waiver and indemnity agreement

All trip participants should review the waiver. Preview the document here. We cannot host guests who neglect to sign our waiver. It will be collected upon registration.

Your responsibilities

1) Travel insurance and medical insurance is highly recommended and it’s your responsibility to obtain these. Please don’t be John Wayne and travel without proper insurance.

2) Flight and travel arrangements to our hotel are your responsibility, but we are happy to help answer your travel questions and assist you in arriving hassle free. All guests will receive detailed arrival instructions.

3) Return a signed waiver and indemnity agreement prior to departure (link above).

Disclaimer

We do not make any claims that guarantee your enjoyment. Individual results may vary . This cancellation policy can be amended without notice.

Return Policy

We reserve the right to change or modify any part of the itinerary without prior notice. All attempts are made to offer guests the proposed itinerary but changes can be made due to weather, sickness, acts of god, delays, natural and man made disasters and whims of the group. We are fully committed to making our customers exceptionally happy and we stand by our products; which is why there are no full or partial refunds upon return from any trip.

If you have any questions please write:  bianca {at} italianfix {dot} com

Thank you for reading these nitty gritty details.

xx Bianca